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The Project Management Office Toolkit has the following focuses:
| Contents | Contents |
| CHAPTER 1.
INTRODUCTION The Structure Of This Book CHAPTER 2. WHY PROJECT MANAGEMENT? Project Management As An Essential Function Projects Do Not Have To Be Large Project Management And Bureaucracy CHAPTER 3. THE ROLE OF A PROJECT OFFICE What Is The Role Of A Project Office? The Problem With The List Of Functions Fitting The Project Office Into The Organization CHAPTER 4. PREPARING FOR A PROJECT OFFICE Starting The Journey The Levels Of Project Management Capability Determining Your Project Management Level The Road Map Pilot Evaluation Of Project Management The Costs Of Implementing A Project Management Office CHAPTER 5. FINDING AND DEVELOPING PROJECT MANAGERS What Makes A Good Project Manager? Project Management Attitudes How To Attract People Into Project Management Hiring Project Managers Training Project Managers The Education Path Mentoring Of Project Managers A Mutual Assistance Program Periodic Project Reviews CHAPTER 6. SUPPORTING PROJECT MANAGERS Escalation And Notification Paths When The Project Manager Is Also A Team Participant Managing Multiple Projects A Basic Time Management Process Time Gathering And Reporting Initiating Projects Managing Scope Changes Managing Risks Establishing Project Priorities Closing Projects Resource Negotiation Project Management Methodologies Project Management Software Project Control Facilities Project Office Information Negotiation, Mediation, And Conflict Resolution CHAPTER 7. MANAGING PROJECT MANAGERS Line Management Of Project Managers Assigning Project Managers To Projects Defining Required Project Management Deliverables Reviewing Project Management Deliverables Creating Consistency Evaluating Project Managers |
CHAPTER
8. - A PROJECT MANAGEMENT CAREER PATH Reporting Hierarchies and Responsibility Levels CHAPTER 9. MAKING PROJECT MANAGEMENT FLEXIBLE The Concept Of The Project Class Application CHAPTER 10. PROJECT MANAGEMENT DELIVERABLES Descriptions Of Project Management Deliverables - Project Charter - Constraints - Assumptions - Project Satisfaction Criteria - Scope Statement - Scope Management Plan - Work Breakdown Structure - Activity Definitions - Activity Dependencies - Activity Estimates - Project Schedule - Schedule Management Plan - Resource Requirements - Cost Estimates - Cost Management Plan - Project Plan - Quality Management Plan - Role and Responsibility Assignments - Staffing Management Plan - Organization Chart - Project Team Directory - Communications Management Plan - Sources of Risk and Risk Categorization - Risk Management Plan - Procurement Management Plan - Scope Change Requests - Project Records - Input to Performance Appraisals - Formal Acceptance of Deliverables and Formal Acceptance of the Project - Corrective Actions Checklist - Team Member Time Sheets - Performance or Status Reports - Lessons Learned - Project Archives - Meeting Agenda - Meeting Minutes - Issues Log - Project Handover Form CHAPTER 11. PUTTING IT ALL TOGETHER Concluding Remarks |
| Table of Figures Figure 1 – Flow Chart Of The Road Map Figure 2 – Project Manager Recruiting Evaluation Form Figure 3 – Sample Notification And Escalation Worksheet Figure 4 – Determination Of Degree Of Risk Figure 5 – Sample Project Manager Evaluation Form Figure 6 – Progression Of Responsibilities Figure 7 – Project Size Classification Figure 8 – Sample Completed Project Size Classification Figure 9 – Strategic Importance Ranking Figure 10 – Business Risk Ranking Figure 11 – Technical And Management Risk Ranking Figure 12 – Project Size Ranking Figure 13 – Project Class Summary Figure 14 – Sample Raci Chart Figure 15 – Determination Of Risk Severity Figure 16 – Wbs For Setting Up A Project Office Table Of Tables Table 1 – Project Office Functions Table 2 – Project Management Levels Table 3 – Road Map To Setting Up A Project Office Table 4 – Calculation Of Number Of Project Managers Needed Table 5 – Responsibilities For Project Office Functions Table 6 – Costs Of Starting And Running A Project Office Table 7 – Basic Project Management Course Content Table 8 – Project Leadership Course Content Table 9 – General Management Skills Course Content Table 10 – Project Management Policies Table 11 – Project Management Reporting Structure Table 12 – List Of Project Management Deliverables |
Table Of Templates Template 1 – Project Charter Annotated Table Of Contents Template 2 – Typical Project Constraints Template 3 – Typical Project Assumptions Template 4 – Sample Project Satisfaction Criteria Template 5 – Scope Management Plan Annotated Table Of Contents Template 6 – Sample Work Breakdown Structure Template 7 – Sample Wbs For Application Development Project Template 8 – Sample Wbs For It Facilities Move Template 9 – Sample Wbs For Systems Upgrade Project Template 10 – Sample Activity Definition Form Template 11 – Schedule Management Plan Annotated Table Of Contents Template 12 – Cost Estimate Annotated List Of Contents Template 13 – Cost Management Plan Annotated Table Of Contents Template 14 – Annotated Project Plan Table Of Contents Template 15 – Communications Management Plan Annotated Table Of Contents Template 16 – Typical Sources Of Project Risk Template 17 – Risk Management Plan Annotated Table Of Contents Template 18 – List Of Typical Project Risk Symptoms Template 19 – Sample Scope Change Request Form Template 20 – Sample Performance Appraisal Form Template 21 – Sample Deliverable Or Project Approval Form Template 22 – Sample Conditions Of Acceptance Form Template 23 – Corrective Actions Checklist Template 24 – Sample Project Time Sheet Template 25 – Sample Project Status Report Template 26 – Lessons Learned Checklist Template 27 – Sample Project Archives Index Form Template 28 – Sample Meeting Agenda Form Template 29 – Suggested Meeting Agenda Items Template 30 – Sample Meeting Minutes Template 31 – Sample Issues Log Template Template 32 – Sample Handover Form |
Librairie Eyrolles carries a description and synopsis of The Project Management Office Toolkit. You can read their comments at http://www.calindex.com/livre/economie-management/management-entreprise/gestion-projet/the-project-management-office-toolkit.html
The Entrepreneurship Institute of Canada carries a description of The Project Management Office Toolkit. You can read their comments at http://www.entinst.ca/AMA-PM-Project%20Management%20Office%20Toolkit.htm
Training Media Review had this to say about The Project Management Office Toolkit:
"I wish I could have had this toolkit to help me at least a little. Remove "Project" from "The Project Management Office Toolkit" and you could easily use this toolkit to assist you in developing any management office or department from marketing to finance to training.
"This is an easy book to read, with plenty of white space to write notes, thoughts, and ideas. It will help you develop a road map to assess where you are, introduce checklists and forms to give you a clear idea of how you wantr to set up your own project office and more importantly give you the impetus to change what you are currently doing now to a more productive approach in succeeding in your assignments and providing a climate of support."
Reprinted by permission of the publisher. Copyright © 2003 by TMR Publications at http://www.trainingmediareview.com. All rights reserved.
Jolyon Hallows is a Certified Management Consultant and information systems professional with over 30 years of experience in business and strategic planning, consulting, and managing and executing systems development projects in complex commercial, financial, and engineering applications. He has carried out a variety of management consulting assignments and has demonstrated strong communications skills working at all levels from senior management to end users and Information Services staff. He is a proven project manager with a demonstrated ability to deliver requirements in a timely and effective manner, and to turn around projects that are in difficulty.
Experience Summary
Mr. Hallows is a Consultant with a background in systems consulting and project management. His assignments have included strategic planning, requirements analyses, technology reviews, systems development, project management, and project management reviews. His assignments have required him to work at the most senior levels of client organizations.
His clients have included Federal, Provincial, State, and Municipal Government Ministries and Departments, a large pension fund, national retailers, a community college, manufacturers, aerospace companies, and several public utilities. He has consulted on information systems strategic planning, conducted requirements definitions, led design teams, prepared cost/benefit studies, and provided other consulting advice to clients. As a senior project manager, he has developed a project management methodologies and has presented courses in project management.
Mr. Hallows has written numerous articles on various business topics for the trade press and the mass media. He is the author of Information Systems Project Management (AMACOM, 1997), Information Systems Project Management, Second Edition (AMACOM, 2004), and The Project Management Office Toolkit (AMACOM, 2001).
You can order your copy of The Project Management Office Toolkit direct from the publisher, AMACOM. Go to http://www.amanet.org/books/catalog/0814406637.htm. It is also available from the PMI Bookstore, Amazon.com or by order from any bookstore. Quote ISBN 0-8144-0663-7.